I feel violated

Apparently American Express adopted a new policy where it cut your credit limit based on other customers who shopped where you shopped. Now, I may not own a credit card, but geez. Judging a customer based on other people? American Express’ explanation to the customers? “Other customers who have used their card at establishments where you recently shopped have a poor repayment history with American Express.”

Thank god American Express has stopped using this policy. But the fact they even started it is extremely troubling to me. If they’ll stoop to this, what else will they think of?


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